BB problem
I'm trying to submit a work in BB, but when I click on the link, a error message pop-up, it is something that the site is "out of sync". What do I do? I need to submit my work. There is any phone number I can call?
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This topic is active.Blackboard »1 comment for Idea: BB problem
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This topic is active.Email »
Alumni E-mail - No Login Button on Shu.edu site
1 comment for Idea: Alumni E-mail - No Login Button on Shu.edu siteWhen going to access Alumni e-mail, the button that says "Log In" is not there. Hence, there is no way to access my Alumni E-mail account.
If you need further information, please call me at 201-230-0266.
Thanks -
Tom Kendall
Stillman School of Business Dec 1993 Grad
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This topic is active.PirateNet »
Pirate Net not showing anthing
1 comment for Idea: Pirate Net not showing anthingI'm using a fairly new HP Windows 8 computer and when I log into PirateNet, it only shows the top and lower banner with no usable interface. I have previously logged in and had no problem, but for the last week I've had this problem.
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This topic is active.Accounts »
Connecting to shuair
2 comments for Idea: Connecting to shuairHow do I connect to the "shuair" Guest Wireless Network?
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This topic is active.Email »
Email on Nokia Lumina 980 from Verizon
1 comment for Idea: Email on Nokia Lumina 980 from VerizonI just got my new phone, and I am unable to get my student email on my phone. I followed the instructions that you have online, but for the part where you input the server there is no section for server, only Domain and I do not know what to do after that point.
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This topic is active.Laptop Support »
Fast Boot Issues
I received a "new" Samsung Ultrabook 5 today because my DVD player didn't work on the last one. However, this one won't go to sleep even when it's configured to. It takes quite a long time for me to turn it back on each time, much longer than when I had to turn on my last Samsung. I received the Samsung as a Junior refresh. Is there any possible way that I/my class can get different models to graduate with? These are ...more »
1 comment for Idea: Fast Boot IssuesI received a "new" Samsung Ultrabook 5 today because my DVD player didn't work on the last one. However, this one won't go to sleep even when it's configured to. It takes quite a long time for me to turn it back on each time, much longer than when I had to turn on my last Samsung. I received the Samsung as a Junior refresh. Is there any possible way that I/my class can get different models to graduate with? These are absolutely terrible and their constant issues waste so much study time. It's been so incredibly frustrating for everyone.
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This topic is active.PirateNet »
PirateNet Channel Will Not Load
1 comment for Idea: PirateNet Channel Will Not Load
There is a channel in PirateNet that I need to use and when PirateNet loads, it gives an error.
Channel ID: u39l1n892
Message: encountered problem while trying to complete rendering
Error Type: General error (code 0)
Error Message: General channel rendering failure.
Refreshing the channel fails and using different browsers does not help.
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This topic is active.Laptop Support »
Junior Refresh
1 comment for Idea: Junior RefreshThis year was my first year at Seton Hall and I received the Samsung Ultrabook for my laptop this year. I came to Seton Hall with an Associates Degree and was able to register as a junior for next fall due to the amount of hours I have. Does this qualify me for the junior refresh next year?
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This topic is active.Laptop Support »
Slate Touch Screen
3 comments for Idea: Slate Touch ScreenMy slate recently slipped of my desk and hit the floor in the case. When I picked it up, the touch screen didn't work. Is there something I can do to fix it or should I got to Corrigan to have them fix it
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This topic is active.Email »
How to Get Student Email on iPad
2 comments for Idea: How to Get Student Email on iPadI have seen several question on how to get student email on iPad, but none of them have worked for me. Are they outdated or is there a trick or something that I am missing? I just received my PirateNet information today (I am an incoming freshman); could that have anything to do with it?
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This topic is active.Email »
Network Outage Update
The University experienced a network connectivity outage since 7 a.m. this morning. At this time University IT Services has determined that an equipment problem in McNulty Hall has caused routing issues throughout the University network. McNulty Hall has been isolated from the campus network and services are slowly being restored to the rest of the campus. McNulty Hall will remain disconnected from the University ...more »
Add your comment for Idea: Network Outage UpdateThe University experienced a network connectivity outage since 7 a.m. this morning.
At this time University IT Services has determined that an equipment problem in McNulty Hall has caused routing issues throughout the University network.
McNulty Hall has been isolated from the campus network and services are slowly being restored to the rest of the campus. McNulty Hall will remain disconnected from the University network until the problem is resolved.
Currently, campus wireless access, internet connectivity, access to Blackboard and PirateNet, card-readers and Pirate's Gold are also on line.
E-mail messages have begun to filter through to the University community.
Updates will continue throughout the evening.
If you have specific questions please call the Technology Service Desk at (973) 275-2222
Department of Information Technology
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This topic is active.
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This topic is active.Multimedia Support »
Connect Kindle to SHU wifi
1 comment for Idea: Connect Kindle to SHU wifiI have a Kindle Keyboard (the pre-kindle fire model, its a few years old) and when I try to connect to the "campus" wifi it tells me that enterprise or peer2peer networks are not supported on the device. Is there a workaround for this or an alternate network that I can connect to? Thank you!
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This topic is active.Printing »
installing printer on ipad
1 comment for Idea: installing printer on ipadis it posible to instal print on to ipad
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This topic is active.Email »
iOS 6.1 Calendar Sync Issue
1 comment for Idea: iOS 6.1 Calendar Sync IssueImportant information from University IT Services for iPad, iPhone, iPod Touch users at Seton Hall University.
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This topic is active.Email »
Setting up Windows 8 E-mail
2 comments for Idea: Setting up Windows 8 E-mailHello, I've recently got my Windows 8 Tablet rebooted and I need to set up my outlook e-mail on the mail app. I was wondering what the server address and domain is since typing in my e-mail address and password does not work alone.
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This topic is active.Windows 8 »
Why doesn't campus WiFi work with Windows 8?
Wasn't this network installed only last summer? doesn't it say on the setup page that the new network doesn't support Windows XP or Vista? You'd think a new network would not only be faster, but MORE accessible to students, many of whom are coming in with laptops either updated to or preinstalled with Windows 8.. This seems like a huge oversight, not to mention that fact that NOWHERE in the Seton Hall Windows 8 blog page, ...more »
5 comments for Idea: Why doesn't campus WiFi work with Windows 8?Wasn't this network installed only last summer? doesn't it say on the setup page that the new network doesn't support Windows XP or Vista? You'd think a new network would not only be faster, but MORE accessible to students, many of whom are coming in with laptops either updated to or preinstalled with Windows 8.. This seems like a huge oversight, not to mention that fact that NOWHERE in the Seton Hall Windows 8 blog page, new wireless network page, or the tech pages in general does it indicate any lack of compatibility between Windows 8 and the wireless network. Can somebody please make information about the workaround for this more readily available? I have listed above three places off the top of my head that it would make sense to inform people about this, at least one of them should address this issue.
Anyways thats just one person's opinion, I guess if it works with Seton Hall-issued computers thats all they care about..
P.S. your website is otherwise pretty nice. I like that you can post questions.
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This topic is active.Accounts »
Pirate Net Account Help
1 comment for Idea: Pirate Net Account HelpI am having trouble whenever I try to log on to my profile and finances account. Each time I go into my bursar account and proceed to view my ebill and/or statement it wont allow me too. It either says contact administrator or the pdf file wont open
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This topic is active.Laptop Support »
Can't connect to WiFi in certain campus locations (using iPad)
1 comment for Idea: Can't connect to WiFi in certain campus locations (using iPad)I have the 3rd Gen iPad and for some reason I can't connect to "campus" wifi in Jubilee 111 and McNulty Amphitheater. I can however connect to the wifi in Turrell.
Any fix for this? I've tried resetting my iPad, resetting the Network Settings.
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This topic is active.Laptop Support »
PC Support Services Open Until 8 p.m.
Just a reminder that for the convenience of both new and returning students and faculty, PC Support Services’ technicians are available regular weeknight evenings until 8 p.m. in the PC Support Services consultation area on first floor of Corrigan Hall and the Information Commons on the main (second) floor of Walsh Library. This service is available through Friday, January 25. John Fernandes, Director PC Support Services ...more »
Add your comment for Idea: PC Support Services Open Until 8 p.m.Just a reminder that for the convenience of both new and returning students and faculty, PC Support Services’ technicians are available regular weeknight evenings until 8 p.m. in the PC Support Services consultation area on first floor of Corrigan Hall and the Information Commons on the main (second) floor of Walsh Library. This service is available through Friday, January 25.
John Fernandes, Director
PC Support Services
University IT Services
For more information please contact:
John Fernandes
(973) 761-9551
john.fernandes@shu.edu
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This topic is active.PirateNet »
Pirate Net & Banner currently unavailable
Add your comment for Idea: Pirate Net & Banner currently unavailableThere are currently intermittent issues accessing Pirate Net and Banner at this time. The Department of Information Technology is currently working to resolve the issue.
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This topic is active.Laptop Support »
New laptop? Blue Screen
1 comment for Idea: New laptop? Blue ScreenI am in my 5th year here at SHU. a little over 2 years ago i got my laptop upgrade. I was under the assumption that every 2 years you get a new laptop here at SHU. We pay over $600 a semester for it, is it possible to get another upgrade?
Also, i have gotten the Blue Screen multiple times over the last few months.
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This topic is active.Email »
No Access to email through piratenet
1 comment for Idea: No Access to email through piratenetWhen I click the email link on pirate net I get this
"Outlook Web App is currently disabled for user __________@student.shu.edu."
I am a returning student and I don't know what to do to access the account
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This topic is active.Banner »
Banner Access
1 comment for Idea: Banner AccessI noticed that the website indicated that Banner was going to be down yesterday; however I am still not able to access it. Can you tell me when it will be back up, please?
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This topic is active.Email »
Wi-Fi Connection
1 comment for Idea: Wi-Fi ConnectionHi, I have an Ipad that I am working with for one of my education classes. How can I connect to the Wi-Fi connection while I am in school.
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